Great communication. The whole process was easy. I'm very pleased with the work.
4/18/2014
Andrew F. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service
4/15/2014
Melissa C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Way above and beyond ! I won't ever use anyone else!!!
3/17/2014
Caleb B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
****, the service attendants, and the front desk were very nice and got me back my car quicker than expected... I would highly recommend them to anyone.... Great job guys!
3/15/2014
Deborah R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The people at Abra Auto are great folks to work with. Attention to the smallest thing making sure of no surprise after the estimate. I M referring my friends and family if they need the service.!! Thanks again Abra!
Dee
3/10/2014
Don G. VERIFIED CUSTOMER
Vehicle Make : Volvo
Thank you for saving my insurance co money. I still had the same our if pocket cost but my premium isn't going up because you guys save money. The staff Tami and **** were very good to me. Thanks for everything.
3/1/2014
Larry J. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thk you good job for us to you n your teams outstanding thk u
10/22/2013
Robert M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent service and communication. The car looks great, inside and out. No hassles at all!
10/9/2013
Cheryl G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service at Federal Way shop. David L., appraiser is wonderful and so professional in every way. I would give that shop and David an A
10/9/2013
Eileen R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service & repair job!! They brought my car to my place of work after it was finished, which saved me time and for the rental car. They returned it for me!!! Thank you!!!
10/5/2013
William K. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was treated with kindness and respect, and the work was quick and high quality. I will definitely recommend them to people.
10/3/2013
Susie H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I wasn't informed that my repair would take 2 days even when I discussed picking my car up the same day when making my appointment. When I called the afternoon of the day I took my car in to ask what time to pick it up, that is when I learned it would be a two day job. I expressed my disappointment to Tammy and David on the phone and was not offered any apology or empathy for the total inconvenience of having to find another car for an obligation I had the second day my car had to be in the shop.
PLUS...My passenger door rubs now with the front panel and there is a paint drop that wasn't buffed out. I have to return my car for those repairs. I did finally get an apology but there isn't any retribution for more inconvenience and loss of time from my schedule!! No, I'm NOT satisfied and the work isn't cpleted yet!!!
9/20/2013
Matthew P. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were great to work with
9/15/2013
Diego G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for your services. I do want to mention that you guys did an outstanding job reporting the updates on the car. I like the communication between customer and business. Keep up the good work. Thank you again.
9/6/2013
Wayne I. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everything looks great.
9/6/2013
Frank N. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for getting the job done two days ahead of schedule. Also, I appreciated the text msg progress updates. That made it easier to plan around my schedule.
8/22/2013
Eduardo F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding job. Over 100% satisfied.
8/18/2013
Ryan T. VERIFIED CUSTOMER
Vehicle Make : Toyota
It is great to be heard, acknowledged, and treated so well.
8/17/2013
Jon A. VERIFIED CUSTOMER
Vehicle Make : Scion
Awsome team! Would return if I ever needed to. Was treated very well.
8/8/2013
Lance D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everything was smooth and easy. The office area was very nice and everyone that i spoke to was helpful and professional. The only minor issue was miscommunication between my insurance company and Precision regarding paying my deductible but it was quickly solved. I would highly recommend Precision.