I must be color blind,the color doesn't match the color of car.
8/28/2013
Vignesh Kuma. VERIFIED CUSTOMER
Vehicle Make : Honda
I like the work..
8/28/2013
Linda R. VERIFIED CUSTOMER
Vehicle Make : Subaru
I appreciate the quality work!
8/28/2013
James L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car looks good, a fine job done right
8/28/2013
Stan G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You guys did a wonderful job and really appreciate and thanks again��������
8/28/2013
John S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Kristy and John were fantastic. Communication was very thorough, and I was kept up to date as to the progress all the way through. Quality of work was phenomenal.
8/28/2013
Haven D. VERIFIED CUSTOMER
Vehicle Make : Saturn
Friendly and efficient.
8/28/2013
Jerry J. VERIFIED CUSTOMER
Vehicle Make : Kia
Emphasis on who the contact person is, when checking my vehicle the first time I had a hard time getting a hold of Brian. I did not remember name when calling first time and talking to receptionist. If there would be a reference at desk to customers it might make communication easier at times. Thanks for the work done. Jerry
8/28/2013
Timothy M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you guys! Abra made this whole experience better than I ever could have believed.
8/28/2013
Peter K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Looks beautiful. Done sooner than I thought. The updates every day were great. I'd say awesome but I don't say awesome.
8/28/2013
Mandy K. VERIFIED CUSTOMER
Vehicle Make : Jeep
You guys were very personable! I liked how each person I worked with made sure I understood and was satisfied with what was being done to my jeep. Well done!!!!!!! Will recommend you!
8/28/2013
Lars Jonas. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome!!!!!!
8/28/2013
John A. VERIFIED CUSTOMER
Vehicle Make : BMW
Repairs took longer than expected but they picked up cost of rental car & my car looks amazing.
Thanks!
8/27/2013
Alfred D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone has been very curtious and very helpful.they did a wonderful job on our tahoe.they kept us in touch as to what was going on with our vehichle.thank you so much.we are very pleased..the davis family
8/27/2013
Mrinalini V. VERIFIED CUSTOMER
Vehicle Make : Honda
I wasn't informed on time that my car had already been repaired. That cost me both time and money (rental insurance) over the weekend !
8/27/2013
Richard M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job! The car looks perfect and it was very clean when I picked it up. The staff was very knowledgable and helpful.
8/27/2013
Jahalisha P. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Good work guys!will recommend thank you.
8/27/2013
Molly T. VERIFIED CUSTOMER
Vehicle Make : Mazda
****. My name is Sara, not Molly. I have been continually called the wrong name since I brought my car in.
2. Took longer than they said it would take
3. When I came to pick it up the first time, it wasn't ready. Needed an additional part. Was never communicated to me, and would have been nice to know before I went out of my way to get there.
4. Came to pick up my car the second time and there were scratches on it that were not repaired. My car is a month old, and those scratches were not there when I brought it in. Don't put the fault on a customer, ever.
5. When I complained about the scratches, your employee tried to blame me for possibly parking under a tree or taking my car to a car wash that would result in scratches? Poor customer service.
6. Tried to talk me into taking my car home when it wasn't fully finished with the repair.
7. Said it would be completed the following day and that I would receive a phone call. I waited and never received a phone call.
8. Overall I was left with a very poor experience and low level of confidence in ABRA.
8/27/2013
Jose G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Communication regarding service and next steps was great.
8/27/2013
Rhonda T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
It has been the worst customer service and work I have EVER experienced!!!!!' I will tell everyone and use every social media outlet I have at my disposal to make sure that no one else has this same experience!!!!!!!!! I will NEVER use ABRA again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!