They guys were very professional, kept in contact every other day to tell me what was going on. They showed me everything that was fixed.
12/8/2015
Natasha S. VERIFIED CUSTOMER
Vehicle Make : Ford
Even when my advisor was out sick it was easy to call in and get updates about the status of my car repair. I really appreciated that you protected all of the personal items I had in the car by wrapping them in a plastic bag before replacing my headliner. Thanks!
12/6/2015
Dorina D. VERIFIED CUSTOMER
Vehicle Make : Honda
Fist of all, I appreciated that even without an appointment, Service Kings's employees treated me with respect and analyzed my situation as soon as I entered in their facility. I was not sent home and scheduled for another time, my car was checked, and another car (Entreprise)was provided in minutes. Second, my service advisor Jesse Duran was very professional, answered all my questions and concerns and kept me up to date by texting me every day with steps taken in fixing my car. Last, my car looks impeccable now.There are no signs that somebody irresponsible hit my car in a parking lot. Front desk ladies (I don't know their name.) were very nice too, and I believe that people who fixed my car were also very professional, and highly skilled in their job. I had a good experience with this service facility, and I will recommend it to all my friends. One single thing that I would suggest is a better advertising of the exact location. It was very hard to find it. Some driving direction from Touhy and McCormick str. would be very helpful. Thanks everybody for the good job done, Dorina.
12/6/2015
Huitzy G. VERIFIED CUSTOMER
Vehicle Make : Nissan
He did a great job thank you
12/6/2015
Asa P. VERIFIED CUSTOMER
Vehicle Make : BMW
Mone
12/6/2015
Kathryn L. VERIFIED CUSTOMER
Vehicle Make : Buick
John and the young woman who worked at the front desk (forget her name, long dark hair) were very nice--even helped me move my kids car seats in and out of the rental car. Appreciated coming back to a very clean car!
12/6/2015
James J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Every thing was good. Thanks
12/3/2015
Yvette S. VERIFIED CUSTOMER
Vehicle Make : Mercury
I am very pleased with how my truck looks. John is an excellent representative for your company and the entire team was Very professional. I am pleased at how Service King contacted me with updates. A lot of companies could learn from service king. I received my car back earlier than the projected date and I am extremely pleased Yvette S
12/2/2015
Leanne O. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Bob was great
11/29/2015
Kelly S. VERIFIED CUSTOMER
Vehicle Make : BMW
I'm so glad I had my car repaired at Service King. John was very helpful and let me know the status of the repairs as well as timing and walked me through all of it. My car looks perfect, like it wasn't even in an accident! And Service King did the job and finished earlier than expected! I would recommend having your car repaired here!
11/28/2015
Lorel N. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent
11/27/2015
Edelmira O. VERIFIED CUSTOMER
Vehicle Make : Honda
I was informed of every step of the repair process, also I was text of how far along the repair was advancing and they informed me of adjustments they had to do with challenging parts and how this affected the delivery timeline. The staff was very courteous and helpful in answering my concerns.
11/24/2015
Barbara S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
They were excellent at keeping me updated and informed. The work looks good
11/22/2015
Jessica D. VERIFIED CUSTOMER
Vehicle Make : Volvo
Everything was done and more to complete the job to my satisfaction.
11/19/2015
Jeff K. VERIFIED CUSTOMER
Vehicle Make : Honda
My Husband and I, were very "HAPPY & PLEASED" with the service. The staff that you have there, are very friendly & know what their doing! And the job that was done on our Honda is AMAZING!! And, I will HIGHLY RECOMMEND THEM TO EVERYONE! And, We would go back for services! Thank You and HAPPY THANKSGIVING!
11/19/2015
Matt D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
During my week of repair John kept me up to date on exactly what was happening with my car. Great job
11/18/2015
Alfredo R. VERIFIED CUSTOMER
Vehicle Make : Nissan
The team at service king, did a good job on everything on my vehicle. Customer service was great working with me. Keep up the good work.
11/16/2015
Jose R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job.
11/11/2015
Lester B. VERIFIED CUSTOMER
Vehicle Make : Mazda
The original estimate said that it was going to take two weeks. It took a total of 4. They did do an excellent job.
11/10/2015
Brian C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jesse Duran did a great job explaining to us, keeping us updated and getting our car back to us.