John was the best! And the work done was better then expected. Thank You for the great work done!! We are very satisfied and would recommend Service King to anyone.
2/22/2018
Bruce B. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looked brand new when I got it back. A job well done!
2/17/2018
Melton M. VERIFIED CUSTOMER
Vehicle Make : Jeep
We totally happy with Service King team! We liked getting texts giving us updated on what stage our Jeep was in. The phone calls we received on any issues. Jordan was our contact person and we couldn't have been more pleased with him. Jordan called us with issues and he helped resolve an issue with our insurance. Jordan resolved an issue, when our check engine came on. A rebooting, solved the problem. We are completely satisfied with the work on our Jeep and will recommend Service King.
2/17/2018
Thomascindy H. VERIFIED CUSTOMER
Vehicle Make : Kia
All work was professionally executed and in a timely manner. Communication between Service King and myself was a new and higher level (bar) in this industry. I was informed of every step. Thank you Service King!
2/17/2018
Mark F. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Jordon was great!
2/15/2018
David F. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you great job
2/13/2018
Fbi F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Things went smoothly. I appreciated the texts updating repair status.
2/11/2018
Richard D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My complements to a great staff.
2/10/2018
Sarah M. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
The whole process was very concerning. From drop off to pick up, I will never use service king again... After all it was said and done my car left with new dings and paint chips and a big blue scratch. I'm hoping another shop will fix their mistake. The lifetime warranty is worthless, I won't go back.
2/10/2018
Earline P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
First off my car was promised to be done on January 26th and it was not finished until February 2nd. With that the wrong emblem was used on the front of my car as well. Also the staff made a big deal about putting new tires on the car which are not the same as the ones that were originally on there nor do they match the ones on the back of the car. The attention to deal with this shop is non existence and nor will I ever use them again going forward.
2/4/2018
David B. VERIFIED CUSTOMER
Vehicle Make : Ford
Told car was ready & was NOT. Had not been quality control inspected.
Pls do not contact.
2/2/2018
Michael B. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair was completed sooner than estimated time, the team is very nice to me very polite. And the repair looks great can't even tell it was replaced
2/1/2018
A W. VERIFIED CUSTOMER
Vehicle Make : Nissan
See other survey for details
1/30/2018
David B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I will need to bring it back due to it pulls to the right and shakes after 45.. Alignment is off
1/27/2018
Joe H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Service Advisor Terry Weiss was extremely gracious and paid attention to every detail to the damages on my 2016 Chevrolet Tahoe. He kept me up to speed on the status of my SUV on a daily basis and insured that my Tahoe would be 100% service completed successfully which was the case. I will reach out to Terry Weiss soon on my '08 Toyota Tacoma as it requires some body work and paint refresh. Thank you Terry and thank you Service King- North Richland Hills :)
1/26/2018
Om C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job
1/26/2018
Victoriano F. VERIFIED CUSTOMER
Vehicle Make : Subaru
was professional and friendly staff services represent by John Bradley
1/26/2018
Kyle G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Terry did an amazing job as far as the quality of work as well as keeping me informed with numerous updates. Very satisfied with the results.
1/24/2018
Yara C. VERIFIED CUSTOMER
Vehicle Make : Jeep
After having my vehicle over 2wks , it was returned to me with pits and bubbles on my hood after repair. The tire pressure sensor system was not adjusted so I was constantly getting errors. To top it off while out and about I started getting a low brake fluid notice on my car and by the time I got home my brakes barely worked and brake fluid was spraying all over. I'm extreamly frustrated that there was not any quality control inspection done on my car , that Setvice Kings carelessness in repairs could have caused a terrible accident. I have a car in my garage that is not driveable after trusting you with my collision repair.
1/14/2018
Tamera D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your staff did an excellent job on the repairs and in keeping us informed about a realistic time frame of how long it would take to complete the repairs.