Brad and his crew were excellent! Communication was top notch and my vehicle looks as good as new! Couldn't be happier with the service I received from start to finish! Thank you!
9/16/2017
Tracybrent T. VERIFIED CUSTOMER
Vehicle Make : Ford
Well, at the beginning I received update texts which was awesome.. One text mentioned that the estimated completion date was 9/12. Once 9/12 came and the car wasn't ready I never received anymore text updates or calls that it was delayed or why... I had to call and ask why it wasn't ready and when would it be ready!! It wasn't ready until 9/14. That wasn't the problem. The problem was after 9/12 I had to initiate the conversation of why it wasn't ready on 9/12 and when would it be ready... I received a text on 9/14 @ 3:46 saying the car was fixed after I had already called and found out the car was fixed. Then I received a phone call around 4:00 from Enterprise saying that the insurance wasn't paying for any more days of rental and I would have to pay for any costs and I had until 6:00 to turn the car in... What ever happened to advance notice?... I work you know!! I don't feel that 2 hours is much of an advanced notice since I didn't find out the car was ready until 3:45 on 9/14 because I called. That I didn't feel was fair!! But luckily I was able to make it by 6! Very unprofessional!!
9/15/2017
Rona O. VERIFIED CUSTOMER
Vehicle Make : Honda
Good job. Friendly people. Pleasant experience, aside from the circumstances.
9/15/2017
Boxloretta Boxmichael. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Unexpected delays only the day before the car was due to be ready. Poor communication. This repair cost me time and money because the rental was only paid for 30 days. I will not recommend Service King nor will I use Service King again if I need car repairs again.
9/15/2017
Effrem G. VERIFIED CUSTOMER
Vehicle Make : Honda
Brad & the staff are excellent.
9/14/2017
Rita S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very nice customer service and kept me up to date on the status of my car
9/11/2017
Janice H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you
9/10/2017
Barbara S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Professional & friendly. Very satisfied with repairs
9/9/2017
Terry M. VERIFIED CUSTOMER
Vehicle Make : Dodge
I didn't get all the texts promised about the update particularly when it was not ready when promised.
9/8/2017
Ura M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Brad is awesome! I loved being kept abreast of the progress and his willingness to answer my questions. Every promise made was kept. In fact, my vehicle was ready ahead of schedule!
9/7/2017
Carolyn H. VERIFIED CUSTOMER
Vehicle Make : Lexus
All the people I met there were very nice and helpful . Thanks to Terry and those at the front desk. I will be happy to refer others to Service King. Bless each and all of you. Carolyn H
9/7/2017
William B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very professional and efficient
9/3/2017
Eddie M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You did not replace the wheels with the correct wheels you put cheaper wheels than the ones that were on there and I feel taken advantage off. I had to take the truck because I had no other ride. I told them I would be bringing it back and expect it to be made right
9/3/2017
Richard V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome
9/3/2017
Daniel M. VERIFIED CUSTOMER
Vehicle Make : Ford
Did a good job
9/1/2017
Krista M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Terry was great, he kept me informed on what was going on with my vehicle. I'd recommend you to anyone.
9/1/2017
Nawarozali V. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service agent was great. He was very helpful and thorough in the job.
9/1/2017
Larry L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Small details unnoticed.
8/31/2017
Hosea B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Job done quickly, we are very satisfied.
8/31/2017
William L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job fast work car looks great I will be back of needed in the future