It was a very good experience, good service and done on time. Start to finish. I was only slightly disappointed as there was black wax or grease on my seats, I cleaned it and I was told they would buff my headlights out and that did not happen. Overall I would strongly recommend you guys to anyone and it was a very good experience. Thank you Mitch B
8/5/2017
Sergio S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everybody was extremely personable and there were no doubts or questions in getting my car taken care of.
8/5/2017
Moody N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Well they talk to me and show me what they was going to do to my car. I felt like I could trust them with my vehicle. Very courtesy and professional. The work was fast and very professional. I got updated twice a day about my car. I would remove the computer update. It is telling us something different from what your receptionist is saying. That's the only thing that I can wrong!!! My driver door lock wasn't opening for me after I left the shop. So I brought the car back to them and they jump on the problem asap. All I could say is WOW!!! I like the fact that everything was in one place. Rental center plus car repair. I will tell all my friends about Classic Collision. GREAT JOB AND GREAT EMPLOYEES
8/5/2017
Cythnia R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Classic collision at ****Vigil has an excellent team of of guys that put their customers satisfaction first. They go above and beyond 5cater to their customers needs. I bad a issue with my vechicle after I pick it up that had nothing to do with the work they done on my vechicle. But they still took care of me and my vechicle. And for that I am very grateful .i will recommend them to everyone l know that needs work done on their vechicle. Classic collision is #**** in my book
8/5/2017
Sargis B. VERIFIED CUSTOMER
Vehicle Make : BMW
Great, hassle free experience!
8/5/2017
Charles I. VERIFIED CUSTOMER
Vehicle Make : Lexus
I am very pleased. Thanks
8/5/2017
June J. VERIFIED CUSTOMER
Vehicle Make : Acura
My entire car looked brand new???? The customer service was top notch. The turn around time was unbelievable and the warranty shows they believe in their work.
8/5/2017
Teresa S. VERIFIED CUSTOMER
Vehicle Make : Buick
I picked up the car when they said it was ready and after inspection I saw little flecks of white that should not be there so they had to take it back and buff that down. Also, the trim piece I noticed had a gap in it. So now we have to have the trim piece replaced which is taking two more days. I felt somebody should've inspected the car a little better before they returned it to the customer. White flecks on grey are very noticeable!
8/4/2017
Caroline K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent customer service!
8/4/2017
Ethan P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Mark gave us a much better price and timeframe of completion than performance auto did. Very satisfying.
8/4/2017
Julio M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Everything went perfectly. Couldn't have done a better job.
8/4/2017
Forrest T. VERIFIED CUSTOMER
Vehicle Make : BMW
I left and got to my house which is two blocks away and my tire pressure monitor came on. Looked and it's a screw from a car in my back right tire. Wasn't there when I dropped it off.
8/4/2017
Alisa S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great work thanks
8/4/2017
Charles G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Nick was great!
8/4/2017
Bridgette K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Brittany called me daily at my request with updates.
The car looked fantastic when I picked it up. They cleaned and detailed it for me and that was wonderful.
Customer service is top notch.
8/4/2017
Wanda C. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone that was a part of my claim. .phone agent the mechanic to the front desk had excellent costumer service!
8/4/2017
Ymca Of. VERIFIED CUSTOMER
Vehicle Make : Ford
I feel like as the customer we should not have to manage and babysit the repair schedule etc. Had to call and get updates on repairs just to find out some supplemental items needed to be approved by insurance. had I not called the project may have been delayed even further. I am not happy with the quality of the repairs either. Doesn't seem to be good attention to detail.
8/4/2017
George J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very good job
8/4/2017
Bob G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service- on time and stayed with original estimate. Very satisfied and would use again if needed.
8/4/2017
Robert K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job of keeping up to date as to repair status. The two ladies who assisted me (front desk young lady, and Brittany the USAA Ins Rep) were always polite, professional and helpful throughout this process. Kudos for a job well done!