Repairs took much longer than promised and I had to keep calling to get any information.
Several times work stopped on my car because they needed info.from me but didn't ask. In one case the car wasn't worked on for a week until I called them and finally they said they needed to ask me about new damage unrelated to the accident. I had called 3 times in that period and nobody gave any update.
This was a terrible service job.
7/19/2017
Janet B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Megan did a wonderful job explaining about the procedure. Also this it's a people person place, your treated with respect
7/19/2017
Portia B. VERIFIED CUSTOMER
Vehicle Make : BMW
EXCELLENT CUSTOMER SERVICE!!!
7/19/2017
Deborah M. VERIFIED CUSTOMER
Vehicle Make : Nissan
My experience with Classic Collision was very positive. I was provided timely updates on the status of my vehicle which was greatly appreciated. Thank you and please congratulate Brittany on a job well done.
7/19/2017
James H. VERIFIED CUSTOMER
Vehicle Make : Honda
I am very happy with the repairs to my Honda. Brittany did a great job keeping me informed at all times. I would highly recommend Classic Collision to anyone.
7/19/2017
Edward G. VERIFIED CUSTOMER
Vehicle Make : Ford
Great work great service!
7/19/2017
Robert C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Lee Smolen did an outstanding job explaining what was repaired and why. He also handled repairs for my daughter's car several months ago with the same satisfactory results.
7/19/2017
Tahlisha W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Rick Thompson was great and very attentive through the entire repair process. My repair work was professionally done in an appropriate amount of time. I will be a returning customer for more work in the near future.
7/18/2017
Renee R. VERIFIED CUSTOMER
Vehicle Make : Honda
Your staff made my transition extremely easy and super fast. You guys are awesome! Thank you for keeping me updated and for being so courteous.
7/17/2017
Jemal S. VERIFIED CUSTOMER
Vehicle Make : BMW
Customer service is phenomenal and communication along with updates are superior.
7/17/2017
Justina C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your staff was friendly, knowledgeable, and efficient. I appreciate the quick turn around while still having my car repaired the correct way the first time.
7/17/2017
Linda O. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone at Classic Collison is awesome. I trust them completely becaise each time I've come in they didn't tell me one thing and then charge me something else. Little things don't bug them. They're professional and great to work with. No one else for me
7/17/2017
Nicole C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Tiffany and Nick did a great job of keeping me informed of my vehicle repair status and estimate.
7/17/2017
Marquis F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service.. delivered on time
7/17/2017
Dorean L. VERIFIED CUSTOMER
Vehicle Make : Toyota
My experience was wonderful. Lee was my contact and he kept me well informed, was very polite and went out of his way to meet with me on Saturday. Thank you
7/16/2017
Susan B. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service!! Great at keeping me advised on total repair process. Would certainly recommend Classic Collision!!
7/16/2017
Athenia S. VERIFIED CUSTOMER
Vehicle Make : Kia
They took very good care of me
7/15/2017
Vin S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Mike Moush was understanding and very attentive to our needs. I enjoyed working with him and When Mike was **** with another customer Keith and Sandra gave information when i requested.
The cost of my repair was beyond the origin estimate, but that was because a "friend" wanted fix it for me. He made it worse. My car was ready before it was promised.
I would definitely recommend Classic Collision to my friends and colleagues.
7/15/2017
Deborah B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent customer service and communication throughout the process Mg tight time frame allowed me to get back to school and summer work on time