Very professional. Very friendly. Fast!
Manny was awesome
6/2/2017
Melissa D. VERIFIED CUSTOMER
Vehicle Make : GMC
Unbelievable customer service from the moment I walked in Tuesday morning to Friday morning when I picked my car up. I will certainly be recommending to friends. Al was exceptional with keeping me posted every step of the way! Great job!
6/2/2017
Matthew E. VERIFIED CUSTOMER
Vehicle Make : GMC
Great job by Jason Campbell!
6/2/2017
****S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service and repair/perfect people
6/2/2017
Jill M. VERIFIED CUSTOMER
Vehicle Make : Ford
I could not have been happier with service I received while my car was in the shop. I was kept updated via text and received a telephone call when the work was complete. I hope that I never need their services in the future, but if I do, they will be my first call.
6/2/2017
Teesha W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Keta and Anthony provided excellence service
6/2/2017
Christopher D. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service
6/2/2017
Jerie W. VERIFIED CUSTOMER
Vehicle Make : Honda
All was fine and I appreciate the staff helping me get my car home.
Everyone was friendly and professional. Rob kept me informed of cars
Progress daily. Thank you
6/1/2017
Dana A. VERIFIED CUSTOMER
Vehicle Make : Nissan
the team kept me abreast of each step. the Geico examiner and the CC team member seems to work well together. so far the paint job appears to be perfect. car had been washed upon pick up
my recommendation:
Front desk personnel is the front line for the company. it represents the type of service your customers will receive. the receptionist was not very friendly. the "staff" and the customer service/receptionist talks across the room instead of getting up or they coming to speak with her. There was food on the front desk. this is unsanitary and unprofessional. break time/breakfast should be taken away from the desk. it is a great gesture to have coffee for your customers. this area should always be clean and neat. there is no sugar substitute. may I suggest individual packs of cream and sugar. this is more sanitary and it presents better. be sure to have a trash can for the paper.
my overall experience was good. I would give a A-
6/1/2017
Valencia G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent service, professional staff
6/1/2017
Demetrius B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Megan and Thaddeus made the experience worthwhile. Because of their professionalism and courtesy, my wife and I will return to your establishment for our future care care needs. I couldn't have asked for a better experience. They took care of our car and made sure we were kept aware of everything at all times. They went above and beyond to make sure we were satisfied by making sure all administrative work was done properly and efficiently, preventing us from making multiple trips to the collision center to handle insurance paperwork. I appreciate them for that.
6/1/2017
Lakita H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thankyou for keeping me updated through the process
6/1/2017
Eddie J. VERIFIED CUSTOMER
Vehicle Make : Nissan
The work done on my car was great and the email/text notifications/updates were perfect. Keep up the great work!
6/1/2017
Sandra F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Megan assisted me she showed expertise and customer service above any I have experience. It was a pleasure to work with her regardless of the circumstances that led to our meeting. Great job Megan
6/1/2017
Pamela S. VERIFIED CUSTOMER
Vehicle Make : GMC
Everyone i meet or talked to were outstanding professionals.
Best experence i have had in the service industry.
6/1/2017
Bill B. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Great job thanks!
6/1/2017
Cindy R. VERIFIED CUSTOMER
Vehicle Make : Volvo
Awesome customer service. Great work. Very fast turnaround time. 100% satisfied!
6/1/2017
Janet F. VERIFIED CUSTOMER
Vehicle Make : Chrysler
You guys are very professional and very kind I appreciate everything you have done for me
5/31/2017
Beverly I. VERIFIED CUSTOMER
Vehicle Make : Lexus
The service was impeccable. They wanted my business and went above and beyond to ensure that my car was repaired and kept me informed throughout the process.