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Real Reviews from VERIFIED CUSTOMERS
Ken M. VERIFIED CUSTOMER
Vehicle Make : Acura
Forgot to estimate and install the rock guard and the door lock on the door that was repaired is inop. Sloppy work, time is the most important to me and I will have to return to get these items fixed that should have been completed the first time. Still do not have status on required parts.
4/24/2017
**** W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Used tail lights dirty and not matching color of car. Rarely called for updates always had to call and rarely got calls back. Lost original floorats and trunk liner to car. Not clean outside very well when picked up.
4/24/2017
David L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Donnie was great. I will be writing a positive yelp review about my experience.
4/24/2017
Matthew G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Classic Collision is THE BEST run service center I could ever have hoped for to take care of the repairs to my vehicle following my accident. The center itself is well laid out, clean, well staffed and more like a car dealership than a repair shop. A representative from my insurance company is right there on site to assess damages. A car rental rep is also on site if there is a need for a rental during repairs. As for the staff, they are extremely customer service oriented and professional. The communications are great, there is no need to constantly wonder the status of the repairs, as they let you know every step of the way of their progress. Everyone was prepared and ready for me when I arrived with all paperwork and information at the ready. Wendy Stegall from GEICO works on site and worked with Maddie Sherman from Classic Collision to take care of the assessment and check in. The overall repair time we very reasonable based on the amount of parts that needed to be replaced. When the car was ready for pick-up, Ian of Classic Collision took all the time we needed to make sure everything had been done to our liking, which it definitely had been. This is a place no one really wants to visit, as it means something has happened to your vehicle. But this is now the only place I or my family will ever use in the future, if need be. Superior service in every way!
4/23/2017
Patricia F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very satisfied, thank you
4/23/2017
Nancy Y. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent communication and service from Lee from start to finish. Appreciate the promptness and professionalism.
4/23/2017
Glenda G. VERIFIED CUSTOMER
Vehicle Make : Ford
I'm taking it back on Monday something weren't done well paint was bad
4/23/2017
Rodney A. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I'm very please with repairs that were done on my vehicle the staff was kind and professional. Best regards, Rodney A
4/22/2017
Margaret C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone who Was involved with my experience with you guys did a fantastic job!! I could not be more pleased with my visit! Big thank you to everyone!!
4/22/2017
Jabri C. VERIFIED CUSTOMER
Vehicle Make : Ford
Ms.Vickie was amazing.
4/22/2017
Jonathan G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kayla was great to work with. Good job
4/22/2017
Jerry P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Friendly people who always do an excellent job at a fair price!
4/22/2017
Elizabeth A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Exceeded my expectations!! Wonderful place!!
4/21/2017
Mia G. VERIFIED CUSTOMER
Vehicle Make : Kia
Great Service, from beginning to the end. Thank you for the updates.
4/21/2017
Debra G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great auto repair man. Total customer satisfaction!!
4/21/2017
Arturo C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everyone at classic collision did an outstanding job. Was very happy with the job you guys did.
4/21/2017
Michael T. VERIFIED CUSTOMER
Vehicle Make : Honda
I've used classic cars before and am always satisfied with the end result. Most recently my car was completed earlier than promised.
4/21/2017
Charles R. VERIFIED CUSTOMER
Vehicle Make : Mazda
Fast turnaround. Very helpful and friendly customer service associates. Attention to detail and repair experience, excellent.
4/21/2017
Kristina E. VERIFIED CUSTOMER
Vehicle Make : Nissan
So far so good. Was ready sooner than they originally told me it would be. Everyone was nice and friendly.
4/21/2017
Marty M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was very satisfied with the repair service that went like clockwork *everything was a '10'
4/21/2017