Classic Collision

Great job!

Tamara was extremely helpful and kept me posted on the progress of the repairs. Overall, a very good experience after a car accident. Ed C

On time , nice people , continuous updates and clean car

I feel there was an inflated can-do attitude when stating you could take care of my vehicle. I was told it could be done "whenever I was ready" yet it took three days to get a call saying I could even bring it in. I completely understand that it takes a few days to get all the parts, but when I'm told everything would arrive the following day yet it took 2 additional days, I felt a little let down. Over all, employees were all very friendly and helpful. I liked the email updates as well. I just wish there was a little more realistic expectation set up front. I would bring my car back here if ever I needed further work. Thanks for repairing my sunroof and the great car wash!

Great job! Thanks Jose & team! It took longer than expected but the results were worth it. Professional & good communicaters :)) Rose

Everyone was absolutely amazing! Working with Valerie, TJ, Monte, and Megan was so easy and painless! I really appreciate their attentiveness and help!

Max at Classic Collision is awesome. I will send everyone I know to see him for body repair. thank you for your help

Awesome work, thank you again!

Very professional and good communication

Five star treatment, THANK YOU! David G

Thanks for your service.

Communication and positivity be friendly people vastly exceeded my expectations. Thank you!

jason was awesome from beginning to end

2nd time dealing with Classic Collision. Great customer service

Fabulous professional courteous and great job overall

I am totally impressed with the excellent repair work and customer service shown throughout the entire process. The entire Team did an awesome job and I appreciate it very much. Keep up the good work! Regards, Howard

Excellent service and experience

This is the worst experience I have ever had. When I picked up my car, I realized that my front driver-side turn-signal was not working. I advised the service advisor (Ms. ****) about it and she got one of the technician to look into it. The technician advised the bulb was bad and in order to fix it, the bumper needs to come off. Minutes later, Ms. **** told me that her boss wanted to talk to me so we both went to his office. While we were waiting for, I stepped in the adjacent conference room to use my phone and what followed was a nightmare. The boss, who refused to give his name, came in the conference and told me "you need to get out of here! You have no business being here! You need to leave the property!" For a hot second, I thought this was a prank until I realized that this guy was serious. I explained that I'm here to talk to him because he summoned me to his office. He replied that the malfunction with my turn signal is a maintenance issued. I asked what do you mean by maintenance issue twice and in both instances, he made fun of my accent by attempting to correct me phonetically. He became agitated and ordered me to leave the dwelling. I asked him for his name and his boss' name but he never gave me that info. He called 911 and requested Atlanta Police to remove me from the premise. I paid 500 deductible for unfinished work, got ridiculed and disrespected by the boss and escorted out by the police. WHAT HAPPEN TO CUSTOMER SERVICE? It's like I got extorted by a criminal who manipulated the law to victimize me. Is that what customer service amounts to at classic collision of buckhead? There is no doubt the so-called boss was a racist who doesn't care about minorities like me. You can tell by the demeanor of the rest of the employees that this racist runs that place like a slave ship. At this point, this guy doesn't belong to work in buckhead where we **** diversity.

I had a wonderful experience with Classic Collision. The staff was very friendly and provided me with daily updates on the status of my car, and my car looks great! I would definitely recommend them for repair services.

Highly exceeded my expections very well done.