Jeff & Roger were efficient, courteous, and thorough.
I am a returning customer and pleased to know high quality and exceptional customer service remain a top priority.
Well done!
7/16/2014
Kimberly T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service, Kurt took care of most matters of the car and was prompt with updates about fixing my car. Overall, the results are amazing! My car looks even better than it did before the accident. Marcos did a great job with ordering proper parts and even cleaning the inside and outside of the car. Great experience!
7/16/2014
Alicia A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Good work... Took longer than expected but overall good job
7/16/2014
Michael C. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service, Great job!
7/16/2014
Alfonso M. VERIFIED CUSTOMER
Vehicle Make : BMW
I was very happy with the service
7/15/2014
Kenneth K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very appreciated
7/15/2014
Christopher M. VERIFIED CUSTOMER
Vehicle Make : BMW
Brian is great to work with.
7/14/2014
Patrick P. VERIFIED CUSTOMER
Vehicle Make : Volvo
Thanks
7/13/2014
Eric T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was great through the initial experience. But today after I picked up my car and drove home a new issue seems to have developed. My check engine light is already back on and now my car is stuttering. I plan to return next week when I have free time to get this issue sorted.
7/13/2014
Jose A. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service . Always excellent people going there .
7/12/2014
Sheldon K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Timely and accurate... great repairs and nice new facilities!
Staff very friendly and helpful too. Will bring my next "boo-boo" here if needed.
7/12/2014
Kathleen W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great experience. Javier was courteous, helpful and very professional. The work done on my truck was excellent.
7/12/2014
Eric L. VERIFIED CUSTOMER
Vehicle Make : Scion
Very professional and efficient. Jose was extremely helpful and my car was finished ahead of schedule.
7/12/2014
Hope H. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional team. The work was completed ahead of schedule and was beautifully performed.
7/12/2014
Adrian C. VERIFIED CUSTOMER
Vehicle Make : Honda
I was always kept up to date on the status of my vehicle. Love the email update system
7/12/2014
Raymond W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I'm satisfied with the repair work done on my car. I just wish there were better coordination between your staffs and my insurance adjuster on the collection of deductible. We have mentioned it to Jose and the front desk a couple of times that our deductible will be waived and paid for by my insurance company. However, our paper work still didn't show as such and I have to clarify the situation again. When the parts came in, we also didn't get a progress call as promised by your staff.
7/11/2014
Anthony P. VERIFIED CUSTOMER
Vehicle Make : Porsche
Very satisfied with the service and repair of my vehicle...you guys make a stressful and unfortunate incident as painless and pleasant as anyone could possibly ask for. Thanks again.
7/11/2014
Thuy Moss. VERIFIED CUSTOMER
Vehicle Make : Porsche
John, the manager, is absolutely first class. He and his team are very professional and very pleasant to work with. I had estimates from other repair shops which offered much lower prices, but I am glad I turned my car over to Marcos. They did a great job. My car looks like new again and I am very pleased with everything. Would go back for any future body work.
7/11/2014
Judy L.. VERIFIED CUSTOMER
Vehicle Make : Toyota
You ruined my bumper sticker from Africa
Not sure how or why. But it seemed unnecessary
And I had asked that my back end be painted and discussed it at length with the adjuster. But it was not done ???
So not satisfied.
7/10/2014
Linda C. VERIFIED CUSTOMER
Vehicle Make : Scion
Car West is by far the best body shop I have ever worked with and working for Farmers Insurance, we always send all of our clients to Car West. We have never had a complaint from anyone in 4 years since I started with Farmers. Sherman is the best, always professional and courteous. Fast service and great job on my car.