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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 470 reviews 63%
4 star 110 reviews 15%
3 star 28 reviews 4%
2 star 37 reviews 5%
1 star 102 reviews 14%
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(All Vehicle Makes)
Rudy B.
Vehicle Make : Toyota
3 out of 5
5/6/2017
worst service ever!
Muthiah V.
Vehicle Make : Acura
1 out of 5
5/6/2017
Terrible experience. I am not at all satisfied with the service, quality of the work done( Head light was not fixed properly).Inspection was not done before delivery( I have to point out the right side indicator is not working). Driver side Floor mat is missing. I will inform Geico about my experience and someone has to contact me to fix the defect.
Maria B.
Vehicle Make : Toyota
5 out of 5
5/3/2017
I am very satisfy with the work, it is a well done job. The attention and the courtesy of the team, thanks.
Leslie P.
Vehicle Make : Toyota
1 out of 5
5/3/2017
Both times during my last two visits, the vehicle was not ready on the estimated date of completion. It was three days late the first time and one day late the second time.
Azeb Z.
Vehicle Make : Nissan
5 out of 5
4/29/2017
The team were welcoming and hospitable to me. The repair they have completed is excellent.
James B.
Vehicle Make : Honda
5 out of 5
4/28/2017
Friendly service, good-natured staff.
Zhi D.
Vehicle Make : Toyota
5 out of 5
4/27/2017
it is a great work you guys did
James P.
Vehicle Make : Chevrolet
5 out of 5
4/23/2017
Very timely ty
Lisa H.
Vehicle Make : Volvo
5 out of 5
4/21/2017
Great communication about my vehicle status.
Priscilla H.
Vehicle Make : Toyota
5 out of 5
4/21/2017
It seemed like an entirely seamless process. The rental car was available to me at the same time I dropped off my car for repairs. I was updated as the repairs were being made. Repairs were done beautifully. Looks brand new!
Donna J.
Vehicle Make : GMC
5 out of 5
4/15/2017
The adjuster , also Henry are very professional . I have worked with them many times over a year and I really love the atomophere . Also the receptionist were very attentive and professional
Christian J.
Vehicle Make : Jeep
1 out of 5
4/14/2017
I called on Friday at 2:30 asking to speak with someone about the repairs. Gave my number and no one called me back. Came on Wednesday 4/12 to pick up car and repairs not done that should have been done. 2 news tires called for -- only one installed. Rockers on bottom of passenger doors supposed to be replaced and they were not. -- So, I left it another day. Picked car up on Thursday 4/13 after those issues were corrected. Got home, and my wife noticed something I had not. The passenger doors are not flush with the body of the car. There is definitely a bump up when you slide your hand over the doors panels --- the drivers side does not have the bump. The doors need to be adjusted to be flush. When can these repairs be done? -- please call me to schedule. Thank you - Christian J
Coleen C.
Vehicle Make : Ford
5 out of 5
4/12/2017
Service team did a great job of communicating when my sr would be finished. They took the time to explain all repairs. I would recommend them.
Ziyi L.
Vehicle Make : Toyota
5 out of 5
4/12/2017
good
Dorothy C.
Vehicle Make : Toyota
5 out of 5
4/9/2017
Excellent service and very professional staff. My car looks beautiful... just like new...
George S.
Vehicle Make : Ford
2 out of 5
4/9/2017
I prefer personal communication. The first emails went to my spam which I don't check regularly. I called to ask why my completion date was changed by 4 days and did not get an answer. The email telling me of the delay had no details. When the repair was completed I received two calls alerting me to the completed repair. That was refreshing.
Marisa C.
Vehicle Make : Hyundai
5 out of 5
4/6/2017
Everything was great! Customer service was especially good. Thanks!
Patrick R.
Vehicle Make : Nissan
5 out of 5
4/1/2017
Great and quick service
Henri T.
Vehicle Make : Nissan
1 out of 5
3/31/2017
The color do not match
Jose Z.
Vehicle Make : Lexus
5 out of 5
3/31/2017
Was excelente job i. am happy with work .

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