International Collision Center

I am completely satisfied with recent repair experience with your International Collision Team Members for their Job well done on my car ( Black Honda Pilot). Thanks and blessings.

Excellent customer servuce. Scott, you're the best. Repairs were completed within the duration promised. Nice job. Overall I am extremely satisfied. Keep up the good work.

They had my car done early and I was able to use a 100 gift certificate from a previous visit saving me money off my deductible so that made me extremely happy not to mention my rental car was made easy to get so my vist to international collision was better than any other place in the pas I have ever gone to!! Thanks for all to all ur help when I truly needed it!! Sincerely, Sandra Gordon Jimenez

I really liked the 50 gift cards you were handing out before. They kept me coming back so they were working! Please hand those out again, I missed getting one the last time I brought my car there.

You are truly exeptional, thank you Henry for the great job , CS is awesome.

I can only say in ternational collision did a great job concerning the repair work, keep doing what you'll are doing

Everyone was very nice and easy to work with!

Great service!

Everyone was very polite and very attentive.

I am satisfied with the quality of the repair. However, the lack of communication regarding the completion date and time of my vehicle left me very unsatisfied. I received emails twice a day (for 5 days) indicating my car would be completed by 5pm on Wednesday, March 8th. I received an email the morning of March 8th indicating everything was still on schedule, and that I would receive a phone call if there were any delays. I did not receive a phone call, so I left work early in order to pick up my vehicle by 5pm. When I arrived, I spoke with Michael and he informed me that my vehicle was not completed. I expressed my frustration and explained that it was completely unacceptable considering all the emails I had received had indicated my car would be completed. I had completely scheduled the day (and the following day) around retrieving my vehicle on Wednesday at 5pm. Returning to the shop the next day was not an option for me. As a result, Michael himself helped put the pieces of my car back together, and I had to wait over an hour (missing an appointment) but at least I got my car back. Michael was the only person I interacted with, and I know it's not his fault my car was not completed on time as promised. Michael was professional and apologetic, and I really appreciated that. I would recommend evaluating your automated email service. If it's not accurate, you probably shouldn't use it, considering I was relying on it the entire time my vehicle was being repaired, since I did not receive any calls or emails indicating any delays.

Henry was great!!

I could not believe how smoothly this process was, from beginning to end. I arrived to your office as scheduled on Wednesday, had my vehicle appraised by Scott and got my rental from Mike. I was out of their with 30 minutes. On Friday morning Henry called to say my vehicle was ready to be picked up. Plus, all people from the front desk to the Geico adjustor to the Enterprise rep to the body shop person were very friendly, helpful, and professional. Many thanks to all!

Great service. Bodyshop Manager was exceptional as well. Only problem check-in computer had an issue. Thanks

Service was wonderful. Thank you

If the car rental company's rep is not available when the rental vehicle is returned please have someone write down the fuel amount on return. They said I returned it on empty and that was not true.

You guys are amazing!

I received absolutely stellar service and thank you very much. You are all awesome. 5 stars all the eay

Smooth operation. Required very little efforts from me.

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I appreciate your business very much. You did extra work without charge. Thank you.