Rene A.
Vehicle Make : Ford
repair was done in a timely manner.
Deborah Y.
Vehicle Make : Toyota
I would like to have been notified when my car was not ready for pickup. It was an inconvenience to go back two days in a row because my car's completion date was pushed back without my knowing.
Marilyn S.
Vehicle Make : Honda
Everything was repaired in a timely manner. The car was completely cleaned when I got it back.
Ganesh S.
Vehicle Make : Hyundai
One of blue sign left out, call is not properly answered
Tasha R.
Vehicle Make : Honda
Everyone was so helpful and I think the work was completed in a timely manner. Would definitely take my car there again if needed.
Raymond I.
Vehicle Make : Mazda
You guys did a very good job and if I know of anyone needing auto body work I'll recommend your firm.
Yuchu Y.
Vehicle Make : Nissan
Well done!
Alan W.
Vehicle Make : Honda
I have had work done at International Collision Center twice now and have been very please both times. The work looked like brand new and was done promptly.
Garner M.
Vehicle Make : Nissan
I had a very good experience throughout the whole process to begin with the app and the smooth process to report the incident. I also received quality services from the International Coalition office. Erick was very friendly and helpful and Henry was wonderful. He kept me updated about the repair process and went above and beyond with the whole repair process. Thank you very much for all your service.
Martha M.
Vehicle Make : Toyota
thanks
Simon C.
Vehicle Make : Mazda
Good job!
Girum G.
Vehicle Make : Subaru
I was satisfied with the overall service. However, I had to return to get the front-driver signal light repaired after noticing the day after I picked up my car that it was not working.
James D.
Vehicle Make : Kia
Work was well done. Employees were cheerful, and helpful. Only complaint is near week delay in completion of repairs.
Shu D.
Vehicle Make : Honda
Upside: you fixed my hood; vacuumed inside of my car; Update email daily informing me the progress.
Downside: you didn't come to metro to pick me up on time. kept me waiting outside in the cold for nearly 30 minutes; the receptionist, the shorter and smaller one doesn't have a good manner taking care of customers.
Overall, work is fine. but the people element isn't good.
Kim U.
Vehicle Make : Hyundai
Everything looks great except the headlights don't flash when I lock the doors with the remote button. It was working when I dropped the car off to be fixed. Also the customer service I received could have been better. I never received a call when the car was ready. I had to call to check the status and was told it was ready. The paperwork wasn't ready when I showed up to pick it up. Front desk staff could have been more friendly and helpful with the process. Emails were helpful and I liked having the rental car there on site.
Maglene J.
Vehicle Make : Hyundai
I took my car in because someone hit me. Both internal and external damage was done to my front bumper. including the cracking of my windshield dispencer. I assumed when they replace and fix my car they would have added the necessary fluids to ensure everything worked. I got my car back with the same indicated on saying my windshield fluid was low. I couldn't understand how this was possible if they JUST fix it. Apparently its not part of the service to add the fluid back. If thats the case at least call and inform me when we pick the car up. I did not find out until I'm driving and tried to clean my window that there was nothing in there. If a car came in with a cracked radiator would you not fix it and add new coolant....
Cecelia N.
Vehicle Make : Nissan
Good service
Seynabou D.
Vehicle Make : Honda
Professional, kind and knowledgeable
Ho L.
Vehicle Make : Infiniti
Yes, job well done.
Thanks again
Ho
Martha M.
Vehicle Make : Toyota
The work was done well. The car was ready and clean all fixed up. I required some extra fixes and it seems there were not passed by to the technicians so they were not estimated or done. Instead they gave me a 100 gift card to be used in the shop next time. Thanks!
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