Marian M.
Vehicle Make : Volkswagen
Dennis was very professional, knowledgeable, and informative. He (or his minions) kept me posted on the progress of my repair.
I was also very impressed with the professional attitude of the service technician who gave me my car back.
My appointment took place when scheduled and the whole drop-off and pick-up went very smoothly.
The parking lot was very full both times I went. That was the only "problem."
All in all, a very positive experience with a well-organized company. Hope I don't have to use the gift card, but it's nice to have.
Felicia B.
Vehicle Make : Honda
Thanks for the quick repair and excellent service.
Elyssa R.
Vehicle Make : Toyota
Great service! Thank you!
Robert W.
Vehicle Make : Jeep
Great experience! I was very happy with everything from beginning to end. Thank you for making this such an easy process.
Jill G.
Vehicle Make : Dodge
Drop off and pick up was right on schedule and I loved that you cleaned and vacuumed my car too! I also enjoyed the update e mails!
Michael F.
Vehicle Make : Toyota
Amazing!
Mark H.
Vehicle Make : Lexus
everything was handled very professionally
**** S.
Vehicle Make : Honda
From the moment I walked in and was greeted by the front desk, I was very impressed with how the quality of the customer service continued its upward trend. From**** to Mark and back to**** again, I have had the best post-accident experience of my life. There is nothing to complain about, only praise: the ease of dropping it off, the speed of service, the quality of the work, the cleanliness of the car afterwards, the awesome customer service interactions with**** and Mark... Just wonderful!
Tao S.
Vehicle Make : Toyota
Good job
Mireille M.
Vehicle Make : Hyundai
I am so happy for the service and the way you always call for follow up
Rudy B.
Vehicle Make : Audi
I appreciate the updates, the courtesy, and the quality of the service. And thanks for washing my car too!!
Evan B.
Vehicle Make : Mercedes
After repairs were finished the car was not checked if it was drivable. When I drove it off the lot I found the tire pressure was low. When I went to put air in the tires I found one of the TPMS gauges was broken. This was not broken when I dropped the car off. I returned to the shop and the owner told me I had to get my dealer to fix this, which cost me 250.
Jorge M.
Vehicle Make : Toyota
Good job and just in time,
Thank you
Jorge Uriona
Lawrence K.
Vehicle Make : Hyundai
If I know anyone who needs you guys I will pass your name on with out a doubt.
Matthew K.
Vehicle Make : Acura
The repair team made sure my car was ready for my trip to Pennsylvania for my grandmother's funeral. Many thanks for meeting my deadline.
Jon C.
Vehicle Make : Ford
Our car was not ready for us to pick up until two full days after the date it was initially promised. We had to pay out of pocket over 60 additional for extra days rental car charges due to the delay on the part of Inernational Collision. At 4pm on 2/3 we were told that the car was completed and ready to be picked up that day. Then we were called again 30 minutes later to be told that a repair to the tail light had not been done, a replacement part had to be ordered and that it would then be ready for pickup around noon the next day (2/4). I had to call the next day (no one called me) to find out that the wrong part had come in and that the repair work would take an additional day. Each time, I asked and was told that International Collision was handling the additional days' rental with Enterprise. However when the car was finally picked up on 2/5 and the rental car returned I discovered that Enterprise charged us for the additional days. We are not satisfied and would not recommend your business due to poor communication and responsibility.
Joseph L.
Vehicle Make : Toyota
Everyone was very polite and consisderate...striving to provide great service.
Robert L.
Vehicle Make : Toyota
Everyone with whom I dealt was very knowledgeable, courteous and helpful. The inspection of the damage and the estimate were handled well and the repair work was excellent. In addition, I truly appreciated the shuttle service provided by Mr. Eli Klutt (I hope I spelled his name correctly). All in all, this was a good experience. Many thanks!
Barbara V.
Vehicle Make : Honda
International Collision did an excellent job on the repairs to my vehicle. In addition, the car had been cleaned inside and out! My headlights were even polished! Thanks for doing such a great job!
Stephen B.
Vehicle Make : Dodge
Great job! I would recommend you to anyone. I don't plan on banging the car up again, but if I do I will go only to International Collision.
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