Dean was great! from the beginning to the end & ever after we have some follow up & he kept us informed. Would highly recommend to others!
Dean went out of his way to insure our LR4 was back together in timer a trip!
4/27/2018
Latoya H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
My Service advisor Karen was great!
4/27/2018
Anna P. VERIFIED CUSTOMER
Vehicle Make : BMW
Experiece was great. The team was great about providing frequent updates every few days. Would highly recommend you to all friends and family.
4/27/2018
Eddie C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I Appreciate The Quick Help On Getting My Car Fixed. You Guys Explained Everything Step By Step On What I Needed To Do With The Insurance Company As Someone Else Wrecked My Car. Karen’s Lead Help Was Great & I Thank Her A Lot. Thanks To The Whole Team.
4/27/2018
Gayla S. VERIFIED CUSTOMER
Vehicle Make : BMW
We were not only impressed with the promptness from quote to completion, but also with the communication and the quality of the job once completed. Thank you .
4/26/2018
Richard B. VERIFIED CUSTOMER
Vehicle Make : BMW
The repair was back to new condition. Perfectly done, and I'm picky. Thanks very much.
4/26/2018
Angela B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Continue to post updates but with more details of status of car.
4/26/2018
Allison H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent customer service. Timely and frequent updates on the status of repairs. Great communication support with insurance companies/claims
4/26/2018
Melanie C. VERIFIED CUSTOMER
Vehicle Make : BMW
I had a great experience. Chet Hubbard always kept me updated on the status of my vehicle.
4/24/2018
David M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Chet was excellent. Great communication throughout the entire process.
4/20/2018
Timothy E. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was very happy with Rick. He did a fantastic job communicating and keeping me up to date on the status of my vehicle. Furthermore when I left and the seat belt alarm wasn’t working right, he didn’t waste anytime bringing the vehicle back in and taking care of the issue quickly. I was appreciative.
4/19/2018
James M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Looks like a good repair; was periodically advised of status; courteous and competent staff.
4/18/2018
Roy W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service. Randall Medlin did a great job to make sure the repairs were done in order to maintain the certification on the vehicle.
4/15/2018
Stephen L.. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Rick Malady was fantastic to work with. I didn’t need to worry about anything. I will highly recommended Hendrick to anyone.
4/15/2018
John B. VERIFIED CUSTOMER
Vehicle Make : BMW
Completed collision repair was excellent. Unfinished touch ups, rough overspray texture to paint, flaws in clear bra are not ok yet
4/13/2018
Patricia A.. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Repairs were excellent, but rear view mirror could not adjust and left turn signal no longer operating. However the rear view mirror was repaired at no expense to me. Turn signal just needed a bulb change which I was happy to pay for. High quality service all around!
4/12/2018
Richard T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Super job!!! And, a very special THANKYOU to Chet Hubbard et al!!!
4/7/2018
Kay L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Rick mylady was excellent superb service very professional and most kind to my needs. Excellent service Ric needs to be in mgt , wonderful person great anbaamdor for Hedrick co
4/6/2018
Judith C. VERIFIED CUSTOMER
Vehicle Make : Lexus
The repairs were excellent as was the communication during the process. My only concern was that the process took almost 2 and a half weeks which was a long time. Difficulties with All State Insurance apparently took almost a week.