Randal did a great job. He communicated every step of the way
12/29/2017
Mark T. VERIFIED CUSTOMER
Vehicle Make : Porsche
Best customer service I’ve had. Professional team that is customer driven makes the repair process painless
12/28/2017
Howard W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Quality work with life time warranty. Work was completed within expected timeframe. Service rep was professional and personal and worked effectively with the insurance company for additional expenses.
12/24/2017
John D. VERIFIED CUSTOMER
Vehicle Make : BMW
Randal was outstanding to work with. Very helpful with communication. Terrific!
12/22/2017
Karen O. VERIFIED CUSTOMER
Vehicle Make : Lexus
Please have service updates to include phone calls once a week, in addition to emails. The emails are too brief and do not give any information on the time horizon for completion.
12/22/2017
Paul R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Everything was as expected.
Thanks
12/21/2017
Chris B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Karen Janowski is the best service manager! Attention to detail and customer service every step of the way
12/17/2017
Joshua R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
First time ever having to get my Mercedes repaired and I couldn’t be any more pleased with the job ya’ll did. The car looks brand new, inside and out. Also big thanks to Dean Burnett for taking care of everything for me. Quality guy that deserves 5 stars every day of the week!
Thanks again!
12/17/2017
Joe M. VERIFIED CUSTOMER
Vehicle Make : Audi
Excellent communication and follow up.
12/15/2017
Rebecca B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Wonderful job and thank you!
12/14/2017
Herman S. VERIFIED CUSTOMER
Vehicle Make : Lexus
I have no issues with the repair of the front bumper but during the detailing of my car, some type of abrasive cleaning methods resulted in visible scratches and swirl marks over my entire black car. This is extremely frustrating and I’d like like to speak with someone immediately to determine the required corrective actions that will be needed.
Herman S
12/14/2017
Tracey T. VERIFIED CUSTOMER
Vehicle Make : BMW
There was an additioinal repair to my front bumper that could have been done if I had been contacted with an estimate.
12/14/2017
Clayton W. VERIFIED CUSTOMER
Vehicle Make : Acura
My car looks perfect once again.
Thank you
12/13/2017
Jacqueline W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Randall was very professional and called me throughout the process to keep me updated on the work and when I could expect to get the car back
12/12/2017
Lindsey S. VERIFIED CUSTOMER
Vehicle Make : BMW
It was a pleasure working with your receptionist -she is extremely friendly, organized and helpful! Dean was also easy to communicate with! The body work on my car looks great. Thank you!
12/12/2017
Gabriel W. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was not kept informed as promised with the repair process. I had to call for updates. When my car was ready I received an email an hour before saying it was in the reassemble phase. My biggest complaint I was not made aware throughout the entire process.
12/9/2017
Jay C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank u, excellent service. Received updates by email, which was helpful. Great service!