It was a real pleasure working with Chet and rest of the people. Cary professional and helpful. Great job! Thanks
3/9/2018
Susan A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thanks to Karen for her help. She did an excellent job.
3/9/2018
Jason H. VERIFIED CUSTOMER
Vehicle Make : BMW
Chet was great. Excellent about providing regular updates.
3/3/2018
Qiana H. VERIFIED CUSTOMER
Vehicle Make : Porsche
Dean Burnett was excellent!
3/2/2018
Teri H.. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Rick Malady was our advisor/service rep and it was the best customer service I have ever received with any vehicle service/repair.
Rick walked me through the process, stayed in touch with me for the week duration of repairs that were needed.
He also noted that the check engine light came on and took me to the Mercedes dealership service area and made sure they took care of me only to follow up after I went home.
Great service and I will definitely recommend Rick at the collision center.
3/2/2018
Jane P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The gentleman representing Hendrick and dealing with the insurance did a great job in communicating with both and in my favor when the insurance was so low in their coverage. I really appreciate the extra time spent and the timely return of my car. Jane P
2/28/2018
Hoai Huong. VERIFIED CUSTOMER
Vehicle Make : Lexus
Satisfied with the repair on my car. Advisor was helpful, knowledgeable, and friendly. Office was clean and inviting. Front desk person was not friendly or welcoming.
2/28/2018
**** C. VERIFIED CUSTOMER
Vehicle Make : Lexus
The quality of service was outstanding. Everyone was very friendly and competent. Chet Hubbard went above and beyond my expectations. He was very professional and informative throughout the entire process. He contacted me at a minimum every other day with updates on the status of my Lexus. He truly cared about delivering exceptional quality. I highly recommend the Hendrick Luxury Collision Center off Independence Blvd for any repair needs!
2/28/2018
Kay A. VERIFIED CUSTOMER
Vehicle Make : BMW
Everyone was very courteous and helpful. And the vehicle was returned in mint condition. I'm very happy with the experience.
2/24/2018
Phuong N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great
2/24/2018
Mark T. VERIFIED CUSTOMER
Vehicle Make : BMW
Chad kept updated and was very helpful and courteous. And the body shop did a great job. Very happy with the quality and service.
2/23/2018
Elizabeth G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Chet and the USAA adjustor worked together beautifully. It was seamless and I was thrilled with the outcome.
Thanks for being so responsive.
2/23/2018
Erica P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great experience excellent customer service. The lady that helped me in enterprise was awesome . Chet was great even the front desk young lady made it very easy will come back
2/23/2018
**** S. VERIFIED CUSTOMER
Vehicle Make : BMW
Karen did a great job in making me feel confident my car would be repaired perfect and it was . I would highly recommend Hendrick Collision as well as Karen.
2/22/2018
Carol H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very nice job but seemed to take a bit longer than I expected
2/22/2018
Barbara B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you so much
2/22/2018
Del M. VERIFIED CUSTOMER
Vehicle Make : Acura
Chet was great. The Enterprise car experience was great as well.
2/17/2018
Renee C. VERIFIED CUSTOMER
Vehicle Make : Acura
Very responsive to all my calls and did an exceptional job