The back end of the car was badly damaged and Service King did an excellent job repairing the car back to its original condition.
2/12/2016
Steve C. VERIFIED CUSTOMER
Vehicle Make : BMW
Thanks. Good job!
2/12/2016
Alfredo G. VERIFIED CUSTOMER
Vehicle Make : Hummer
Great service, Samantha and Aurora were friendly and ptofessional
2/12/2016
Jennifer S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great communication via email. Need help on the text messages as one in particular did not line up with the date I could pick up my car (which was a week difference). But I did love the cute text messages that my car was being taken care of.
2/11/2016
Michael G. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service. Kept me informed throughout the process.
2/10/2016
Kara S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Awesome job done by the people at service king. When I got my car back, there was a scratch under the door. They fixed it without any problems, and I got it back the next day. Very helpful, thank you guys!
2/6/2016
James C. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you
2/4/2016
Timothy L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great service and great job repairing my car
2/3/2016
John M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Samantha was very helpful, keeping me updated daily via email. I really appreciate her efforts, I haven't had this kind of experience before, great employee to have in your team!
Thanks.
2/3/2016
Robert H. VERIFIED CUSTOMER
Vehicle Make : Subaru
The text messages are annoyingly frequent and consistently inaccurate. Communications from service sdvisor helpful ,appropriate and all that's all that's needed. Thanks for quick quality service!
1/28/2016
Tim V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good communication of progress and completion.
1/28/2016
Craig M. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for the help you provided great service.
1/26/2016
Dean S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great communication and customer service.
1/22/2016
David O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very friendly and professional and I'm very happy with the work on my car!
1/14/2016
John K. VERIFIED CUSTOMER
Vehicle Make : Honda
Samantha, the service coordinator at Newcastle, WA was extremely professional. Her customer service skills are what you might find in a much more sophisticated and complex customer service position. You are lucky to have her. Thanks for listening to us in order to finish the car well ahead of time. I do also appreciate how you all properly managed expectations.
John K
1/14/2016
Nathaniel L. VERIFIED CUSTOMER
Vehicle Make : Mazda
The automated system is out of synchronization with what is actually happening. Not once has an automated message given me accurate information about the status of my vehicle. Further, my vehicle is still being worked on. Though the system had reported twice now that my vehicle is ready.
1/12/2016
Jeffery R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Car is being repaired.
1/12/2016
Melissa L. VERIFIED CUSTOMER
Vehicle Make : Honda
Outstanding overall. Excellent communication and customer service.
1/8/2016
Dan F. VERIFIED CUSTOMER
Vehicle Make : Infiniti
They repairs look fantastic and the quote was right on. Comunication was consistent all along.