They got a great job how do you recommend Jason went above and beyond everything that could be imaginable to make this a good experience they are a great company and I would do business with them again when the opportunity arose
9/15/2015
Kathryn W. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did above what they should have to make me happy
9/12/2015
Robert E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work. Finished the job three days early!
9/2/2015
David H. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone one was highly professional and did a great job. I will bring any future work I have to your team.
8/30/2015
Kevin G. VERIFIED CUSTOMER
Vehicle Make : Nissan
The folks there were thorough and very helpful on both the front end and back end of the whole transaction. Communication was great during the process, as well. I would definitely use this shop again.
8/30/2015
James C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Job is not finished. Side decals are still outstanding and I was led to believe this was due to the paint being too fresh. However, this should not be the case, I've never experienced this before and it should have been identified during the estimate if applying decals was a problem. Some decals (rock protection) were applied along with Chevrolet emblems. I suspect the case was that the decal was damaged or not ordered and the staff was not fully disclosing the facts.
In addition, I could not inspect the vehicle since it was brought out in the rain. I should have had the opportunity to inspect the vehicle in the covered repair facility.
8/30/2015
Stephen T. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent updates and follow through
8/28/2015
Larry K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Two repairs this year. Excellent service!
8/28/2015
Parag D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very satisfied
8/28/2015
David E. VERIFIED CUSTOMER
Vehicle Make : Ford
Wow..never thought an accident repair could be so pleasant. Job well done! Thank you.
Colleen ****
8/25/2015
Jim V. VERIFIED CUSTOMER
Vehicle Make : Ford
Happy with service
8/25/2015
Suzi B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great communication. Friendly, professional service.
8/21/2015
Todd M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good communication, friendly and professional. My vehicle came out looking new.
8/21/2015
Heather C. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent communication informing me of the status of my car. Very friendly staff.
8/19/2015
Barbra W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Staff friendly and helpful, car looks great. Thank you!
8/16/2015
Steven G. VERIFIED CUSTOMER
Vehicle Make : Ford
I'm very pleased with the repairs made to my truck. Thank you.
8/14/2015
Todd G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very prompt & professional service. High quality work and I appreciated the level & frequency of communications.
Thank you.
Todd G
8/13/2015
Jade H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I got text messages all week saying the car would be done on Friday but I was pleasantly surprised that it was done Wednesday. Just seems like something is broken with your text messaging system and its worth having someone take a look at.
8/7/2015
Sally B. VERIFIED CUSTOMER
Vehicle Make : Acura
I was in the shop for being rear-ended, and the staff, especially Aurora, made an otherwise negative experience extremely pleasant. Aurora helped me with getting the insurance claim finalized, and was prompt and friendly about my appointment, and great about keeping me updated on the status of my repair. Really appreciate all the great work from the Newcastle location, thank you!