Excellent customer service. Repair done on a timely basis. Good link to Safeco.
11/1/2015
John J. VERIFIED CUSTOMER
Vehicle Make : Mercedes
outstanding customer communication and attention to detail. Supper service. They went the extra mile to save me money on parts. Nice people.
10/31/2015
Christopher H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Samantha was fantastic and showed amazing customer service through the whole process. Job well done!
10/31/2015
Justin M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Kept me informed the whole way through, sent pics periodically as well. Always nice on the phone when I called.
10/30/2015
Glenn L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Professionalism from all staff.
10/25/2015
Jamie P. VERIFIED CUSTOMER
Vehicle Make : Nissan
There are too many things to type.
Awful service, awful turnaround time, awful communication. Oh... and I should mention I was told my car would be done 3 weeks ago, then every week it is pushed out further. Yesterday I got a text that my car was done. No one called. After 45 mins this morning getting looped around and redirected my your rude ****-800 service rep who would not listen, finally got someone on the phone, only to be told that it would possibly be available Tuesday. Now it's going on a month. Hardly any communication, bad service, and I don't even have my car. Meanwhile this loaner car is costing me a fortune and I am extremely frustrated. This needs to be fixed. The person I talked to in Mill Creek (matt)? Was extremely nice. I know it's not gis fault and the poor guy just got an ear full and was so nice. Please have someone contact me for more info.
10/17/2015
James D. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Your staff was professional diligently keeping me informed during the process, made me feel at ease and it was a hassle free experience. I couldn't ask for more. Thank you!
10/17/2015
Phillip E. VERIFIED CUSTOMER
Vehicle Make : Range Rover
Samantha did a good job keeping me inform on the service of my car
10/16/2015
Robert L. VERIFIED CUSTOMER
Vehicle Make : Audi
Excellent work and great communication throughout the process.
10/14/2015
Mark C. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was unable to simply provide a credit card number over the phone. This caused a huge problem when I tried to have someone pick up the car for me.
10/10/2015
Arthur C. VERIFIED CUSTOMER
Vehicle Make : Toyota
You made it easy. Everything was what I expected it to be, the work was excellent, staff were very nice... Whatever you're doing, keep it up. I'll single out Samantha as having kept me completely up to date on my repair work.
10/6/2015
Dionne P. VERIFIED CUSTOMER
Vehicle Make : Toyota
You delivered great results ahead of schedule and made the whole process convenient and easy.
10/4/2015
Hiromi K. VERIFIED CUSTOMER
Vehicle Make : Lexus
I like the text message informing the updates.
10/1/2015
Karen B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Samantha is fantastic! She provides top-notch customer service that's sincere, professional and friendly. I also really appreciated the frequent text message updates. I will return to ServiceKing and recommend them to others. Thanks!
9/26/2015
John P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent service, staff kept us informed, repairs were competed far quicker than I expected. I will certainly recommend your service to others. Thanks so much.
9/24/2015
Rosemary R. VERIFIED CUSTOMER
Vehicle Make : Scion
Thank you so much! Looks great and the car was nice and clean inside and out!
9/24/2015
John D. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent service. Great updates.
9/18/2015
Christopher E. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Prompt and informative
Kept me regularly updated on the process.
IF....
and I mean IF, I would use again.
Thanks
9/18/2015
Jay B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very goodservice
9/17/2015
Hj S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service with excellent workmanship! Highly recommended!